Frequently Asked Questions

Lluvia’s Naturals products are crafted with premium, natural ingredients such as grass-fed beef tallow, organic oils, and botanical extracts. We prioritize quality, sustainability, and effectiveness to deliver skincare solutions that nourish and rejuvenate.

Yes, our products are designed to be gentle yet effective, suitable for various skin types including sensitive skin. Each product is formulated with natural ingredients chosen for their skin-loving properties.

No, we are committed to cruelty-free practices. Lluvia’s Naturals does not test on animals, and we prioritize ethical sourcing of our ingredients.

Store our balms in a cool, dry place away from direct sunlight. Keep them tightly sealed to maintain freshness and efficacy.

Absolutely! Our products are formulated to complement each other. Incorporate them into your skincare regimen as needed for optimal results.

No, our products are free from harmful chemicals such as parabens, sulfates, and phthalates. We believe in using natural and organic ingredients to promote healthy skin.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through our chosen shipping carrier's website.

We offer a 30 day return policy. If you are not satisfied with your purchase, please contact us at info@lluviasnaturals.com for assistance.

To cancel or modify an order, please contact us immediately at info@lluviasnaturals.com. We will do our best to accommodate your request before the order is processed and shipped.

For any inquiries or assistance, you can reach our customer service team via email at info@lluviasnaturals.com. We are here to help!